Unlimited Licenses for BoldDesk - Monthly vs Yearly
Why customers need to choose Yearly payment model in our Unlimited Agents plan
Overage Calculation Comparison - Monthly vs Yearly Plan
Feature / Criteria | Monthly Plan | Yearly Plan |
|---|---|---|
Billing Frequency | Every month | Once a year with 20% off. |
Ticket Limit | Based on monthly allocation (e.g., 1,000/month) | Based on annual allocation (e.g., 12,000/year) |
Overage Calculation | Calculated monthly if the ticket count exceeds limit | Calculated annually based on total usage |
Example Scenario | If you exceed 1,000 tickets in any given month, overage is applied immediately | No overage if your total for the year stays under 12,000—even if monthly usage varies |
Flexibility in Usage | Less flexibility — monthly cap must be managed | More flexibility — high and low months average out |
Risk of Overage Fees | Higher — frequent overage charges in peak months | Lower — overage only applies if yearly total exceeds cap |
Budget Planning | Difficult to predict due to monthly usage variations | Easier to budget with predictable annual review |
Best For | Businesses with consistent monthly volume | Businesses with seasonal or fluctuating demand |
Cost Efficiency | Can be costlier if volume spikes | More cost-effective in the long run |
