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Unlimited Licenses for BoldDesk - Monthly vs Yearly

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Why customers need to choose Yearly payment model in our Unlimited Agents plan 

 

Overage Calculation Comparison - Monthly vs Yearly Plan

 

Feature / Criteria

Monthly Plan

Yearly Plan

Billing Frequency

Every month

Once a year with 20% off.

Ticket Limit

Based on monthly allocation (e.g., 1,000/month)

Based on annual allocation (e.g., 12,000/year)

Overage Calculation

Calculated monthly if the ticket count exceeds limit

Calculated annually based on total usage

Example Scenario

If you exceed 1,000 tickets in any given month, overage is applied immediately

No overage if your total for the year stays under 12,000—even if monthly usage varies

Flexibility in Usage

Less flexibility — monthly cap must be managed

More flexibility — high and low months average out

Risk of Overage Fees

Higher — frequent overage charges in peak months

Lower — overage only applies if yearly total exceeds cap

Budget Planning

Difficult to predict due to monthly usage variations

Easier to budget with predictable annual review

Best For

Businesses with consistent monthly volume

Businesses with seasonal or fluctuating demand

Cost Efficiency

Can be costlier if volume spikes

More cost-effective in the long run


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